Once you place your order and as long as you have provided a valid email address on your account, you will receive a notification your order has been placed, including your order number.
After the order has shipped, so you can track your order, you will receive a 2nd email with tracking information. The length of time in transit is determined based on the shipping service you selected.
While you're waiting for your new goodies, check out our YouTube Channel to get started!
Blue-9 prides itself on super-fast order processing. If your order is placed before 2 pm CST, it will typically ship out the same day (not including Saturday and Sunday). You'll receive tracking information within 24 hours so you can track your precious goods all the way to the dog house!
Not seeing tracking information? Contact Customer Service and they are happy to provide you an update.
Please note: Carrier delays can occur, especially during inclement weather and in some locations due to lack of staffing to complete timely delivery. Please be patient while your carrier works diligently to safely deliver your order.