Skip to main content
Blue-9 Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Blue-9
  2. General FAQs

General FAQs

Shipping

  • Is shipping cost refunded if I send my product back for return or exchange?
  • How do I know how much the shipping cost will be to my location?
  • I placed my order. When will it ship and when will I receive it?
  • Do you ship Internationally?
  • My order was marked delivered, but it is not here. What does that mean?
  • International Shipping Costs - What should I expect to pay?

Returns / Exchanges

  • How do I return or exchange an item I purchased directly from Blue-9?
  • When will I receive my refund?
  • How do I exchange an item I purchased on Amazon?

FAQ

  • How do I access my course from Blue-9 University?
  • What payment options do you offer?
  • How do I update my Blue-9 account information?
  • How do I update or remove items in my shopping cart?
  • Do I need to set up an account to place an order?
  • Do you offer your customers promotional discounts?
See all 11 articles
Blue-9